How to order?
Most common question: Do you ship world wide?
Yes we do!
Yes we do!
We are proud to be a global supplier of our acoustical products. We deliver globally, including to the USA, from our wood wool factory in the deep forest of Östergötland, Sweden and our Acoustic Pulp factory located in Stockholm.
Contact us or visit our international representation page, and we will help you out with your order, regardless of where in the world you are located.
Any combination, any quantity!
We produce at order so you can order any quantity and combination of shape and colour you desire. The design options are endless and you can personalize any installation.
Who to contact?
Contact us at [email protected] or via our international representation page to get in touch with a sales representative worldwide. If you need assistance with your project, we are happy to answer any questions you may have.
How to choose a pattern for acoustic wood wool?
You can either choose from one of our 500+ pre-designed patterns, or you can design your own using the BAUX Architect Tools. If you need the inspiration to boost your creativity, take a look at some of our previous projects at our reference page.
How do I design my own acoustic wall?
See our Architect Tools section for downloadable files, product catalogues and more.
How to get an offer?
We offer specific prices and discounts for each project. Contact us at [email protected] or via our contact page or international representation and share information about the size and complexity of your project and we can provide you with an offer. Transport cost and potential custom clearance costs will depend on the size of the order and to what country you need your tiles delivered to.
How to place an order & production time?
If you would like to place an order, we need to know the combination of colour, shape/pattern and quantity you need of each acoustical product. We also need a full shipping address, invoice address, recipient name and phone number as well as VAT-number (EU-members only). Email us your information at [email protected] and we will help you out with the rest. The production is started once your order has been confirmed. Normal production lead time is 3-5 weeks plus shipping lead time. For BAUX Acoustic Pulp, please contact us for further information.
How to pay
We accept two payment methods, bank transfer or credit card via Paypal. If you choose the latter payment method, Paypal charges 5% of the invoice transfer. Bank transfer is free of charge.
FAQ will get you sorted!
Contact us now?
If you have any further questions, please fill in the form below, and we will reply as soon as possible.