Our Customer support & Sales coordinator
(This position has been filled)
Location: Stockholm, Sweden
Due to our global expansion BAUX now is looking for an awesome team member to join its dedicated staff in Stockholm with the task to develop existing sales partners and manage customer inquiries and relationships. BAUX has customers all around the world and receives inquiries at all times. Their office is located at Östermalm but it is flexible if you would prefer to work from home or the office. The most important thing is that you take responsibility and is engaged in the customers and BAUX development.
Position: Working as a CUSTOMER SUPPORT & SALES COORDINATOR at BAUX you will support our international network of Sales Agents as well as existing and potential customers including architects, interior designers, commercial builders and end customers. You will support swiftly with professional advice and manage and develop client inquiries from initial interest throughout the sales cycle including customer support, proposals and pipeline management, order procedure, invoice handling and follow up. This work is mainly conducted through e-mails and telephone, but also physical meetings. This will be your core task but you will also contribute in other areas such as implementing an applicable CRM & Sales System. The work requires tight communication with BAUX factory teams in both Sweden and USA as well as logistical partners to coordinate their capacity to meet customer requirements.
Based in Stockholm, Sweden, reporting to the BAUX management team you will be given the freedom and autonomy to be flexible in your sales approach whilst still being expected to deliver outstanding results. An entrepreneurial attitude is key (i.e get things done!).
Candidate: The ideal candidate will be focused with industry experience to match. You must also be: – Driven – A proven sales performer – Great relationship builder – Have sold a high end product to architects, designers, interior designers – New business focused If you outline any of the key criteria listed above apply now via the link below.
Being a Customer support & Sales coordinator Europe at BAUX requires the following skills & abilities:
The ideal candidate will have
- Minimum 3 years work experience, preferably from a customer support-, customer facing-, order management- or logistical/operations related role
- Excellent administrative and organizational skills
- An eye for details, likes to work towards deadlines providing sound and qualitative support to customers
- Excellent and proven computer skills
- Excellent written and oral English and Swedish skills
- Project management skills and the ability to collaborate with internal and external peers
- Previous experience in an entrepreneurial fast pace environment with the ability to multi-task and work well under pressure
It is beneficial if you also
- Have experience from interior design, architecture industry or acoustics
- Master French, German or other international languages.
To enjoy the role, we believe that you are an independent person that is thorough and accurate in your work. Furthermore, you have the ability to quickly familiarize yourself with new tasks while allowing you to maintain a good quality of the work you perform. An entrepreneurial attitude is key (i.e. get things done!). Since the work will involve much customer contacts, you communicate with customers in a professional manner. You’ll be at the heart of our business, and will work with some of the best and most awarded people in the business.
You’ll be at the heart of our business, and will work with some of the best and most awarded people in the business. We’re like you – high-performing, enthusiastic, innovative, passionate and energetic with a great passion for design and sustainability.
Are you interested? Send your resume to [email protected].
BAUX designs, produces and markets functional construction materials that meet the contemporary expectations of architects, engineers and builders – without compromising tomorrow’s safety and environmental standards.
BAUX is a joint ventures between entrepreneurs Johan Ronnestam and Fredrik Franzon and the founding partners of design studio Form Us With Love; Jonas Pettersson, John Löfgren and Petrus Palmér. Read more about BAUX.